Terms and Conditions

Terms and Conditions

The website memoriescosmetics.com (hereinafter referred to as “Site”) hosts an online retail store, which belongs to the ΚΟΥΦΟΥ ΕΙΡΗΝΗ ΝΙΚΟΛΑΟΣ Company (hereinafter referred to as “the Company”), with Tax Identification Number: 140158833  of the Local Tax Authority/Tax Authority Rhodes, General Commercial Registry number147844020000, based in Rhodes, on the street Apelloy 32, P.C. 85100.

The following terms of use clearly describe the relationship between the company and the customer, user or visitor of the online store (hereinafter “Customer” or “User”). If the Customer-User disagrees with the following terms, he/she must not use the website or the services of the online store. The terms of use have been created based on Law 2251/1994, as it is in force, and on the current legislation governing the protection of personal data in Greece and the European Union.

Information & Products for Sale

The Company is committed to the truth, accuracy and completeness of the identity-related information and its details. It is also bound by the main features of the products available in the online store, however it is not bound by the truth, accuracy, and completeness of all the content that accompanies the available products which may include technical or typographical error. The Company is committed to correcting these errors when it becomes aware of them.

Limited Liability of the Company

The Company has taken all the necessary measures for the proper operation of the online store and is not responsible for any type of damage suffered by the Customer-User by using the content of the website, or by any inability to support its services. The COMPANY does not guarantee that there will be no errors or interruptions in the normal operation of the online store. Therefore, it reserves the right to modify the terms of use and the entire content of the website, as well as the right to suspend the operation of the online store temporarily or permanently, without prior notice.

User Responsibility

The Customer-User is solely responsible for the content of the transactions he performs in this online store and has the obligation to fill in the required fields with accurate and true information. The Customer-User also undertakes the obligation not to use the online store to violate the national, Community and international legislation governing its operation.

Pricing Policy – Ordering and Payment Methods

The prices of the products available in the online store include the legal VAT and can be changed at any time, without notice. For the completion of the financial transaction, the Customer-User pays the price that is valid at the time of the order. Any additional payment costs (eg bank transfer costs etc.) are borne by the customer. The Company reserves the right to sell its products at a price that is lower than the one indicated in the online store, as a part of a special offers policy that applies for a certain period of time that may not be renewed.

How to Order

Placing an order in this online store is a binding purchase offer at a price that includes legal VAT, packaging and shipping costs and possibly other charges. Upon completion of the order submission process, you will receive an automated confirmation email in the email address you have stated (items, quantities, costs, etc). if necessary, please look for this email in your “Spam” folder. If you did not receive it, please contact the Company immediately to confirm the registration of your order.

You can also call us by phone at +30 2241025790 and place your order. from Monday to Friday, from 10:00 to 23:00.

Payment methods

Acceptable methods of payments for your purchases are the following:

Money transfer

at the following bank account:


ΙΒΑΝ: GR6001104610000046100822793

Account beneficiary: ΕΙΡΗΝΗ ΚΟΥΦΟΥ


Pay on delivery:

Pay the price of your order upon delivery by our couriers, or by a cooperating courier company. Shipping costs are determined by the cooperating courier company and are not refundable in case you wish to exercise the right of withdrawal. Failure to contact the courier company to arrange delivery for your order, will cancel the order 3 days after the date of registration. The Company reserves the right to determine certain products, depending on their type, for which payment on delivery is not an acceptable payment method. Acceptable payment methods in this case will be bank transfers, or via credit/debit card.

Use a credit card:

The online store accepts all credit cards. The price you pay for your order may include other necessary charges, such as shipping costs or banking transaction costs, where required.

The Company suggests that, when using a credit card or paying via web banking, you send an e-mail to info@memoriescosmetics.com, to which you will attach the bank statement of your transaction. Thus, the Company can confirm the payment faster and proceed with the shipping of your order. Failure to confirm payment cancels the order, without any charge.

Immediately after the confirmation of the payment by the bank, the Company will issue the invoice and send it to the Customer-User, using the information registered by the Customer-User in the online store (email, name, company name, VAT number, address, registered office, activity, etc.)

Shipping Methods / Immediate Receipt

The Customer-User has the option to receive his order either at the postal address of his choice, or from the Company store at the address Apelloy 32, Rhodes 85100. If the Customer-User opts for delivery, shipping costs will be included in the price of the order during the online submission process.

Right to withdraw

According to Law 2251/1994, the Customer-User has the right to return the products he ordered and received, without stating any particular reason, within 14 days from the date of delivery. The return can be made to the physical store of the Company either by the Customer him/herself, or by a courier company of the Customer’s choice. The Customer bears the shipping costs of the courier company for the return of the products. The COMPANY refunds the Customer-User within 14 days from delivery of the order back at the Company store. There are no refunds for gifts or discount purchases that may be included in the order. In such cases the Company will offer store credit.

To exercise the right to withdraw special conditions need apply for the Company.

1. You must communicate your intention to the COMPANY by calling this number +30 2241025790.

3. The product must be intact

4. The product must be in the condition it was delivered to the Customer-User.

5. The product must be returned with all the accompanying items contained in the package. These items may include gifts.

The Customer-User bears the shipping costs for the return of the order to the Company store via courier service and is responsible for anything that happens to the product during transport. The COMPANY is not responsible for any loss or damage that may occur during transport.

Replacement – Warranty

The Company is not responsible for any damage that may occur to a product after its use and has no obligation to replace it in such a case. In addition, the company is not responsible for any loss or damage that may occur during delivery to the Customer.

Intellectual & Industrial Property Rights

The website and the online store and all their parts therein, (such as trademark and non-restrictive titles, images, graphics, sounds, texts, look and feel, website and online store architecture, operating system software, etc.) are property of the COMPANY and are protected in accordance with National, European and International law. if any of the above is property of a third party, the Company has secured the necessary licenses exclusively for the operation needs of the online store.

It is therefore prohibited to create derivative products in any way, shape or form, from the content of the online store for commercial or other purposes. It is forbidden to copy, transfer or create derivative work based on this content, or mislead the public about the actual provider of the online store services. Reproduction, dissemination, transmission, retransmission of the material, or any other use of the content for commercial or other purposes is permitted only with the prior written consent of the Company or any other copyright holder.

More specifically, any kind of insignia or identifiers contained in the website and / or the online store which represent the Company or other third parties, are exclusive property of the Company or of those third parties, and are protected by the applicable provisions of intellectual and industrial property.

Final provisions

In addition to these terms of use, the operation of the online store is governed by applicable national, European and international law. If a provision of the terms of use is found to be contrary to the above legislation, it will be repealed automatically, without, however, affecting the validity of the other provisions. Therefore, these terms of use are binding for the Company and the Customer-User. Amendments shall apply only after they have been incorporated in this written text and published on the online store of the Company.


Your consent to the use of cookies applies to memoriescosmetics.com.

What are cookies?

Cookies are text files that store information. When you visit the website and the online store of the Company, cookies are stored on your computer and help operate the online store in terms of security and browsing experience.

How are cookies used?

First-party cookies help operate the online store and do not collect any personal data.

Third party cookies are used to monitor the Customer’s interaction with the online store. They enhance the security of the services provided, activate advertisements and contribute to the improvement of the user experience and to the personalization of functions and features in case the Customer revisits the online store.

What types of cookies do we use?

Basics: Some cookies are necessary for you to enjoy the full functionality of the online store. They allow user sessions to be maintained and security threats to be avoided. They do not collect or store personal information. For example, these cookies allow you to log in to your account and securely browse the online store.

Statistics: These cookies store information such as the number of visitors of the online store, the number of unique visitors, the pages visited by these visitors, the source of the visit, etc. This data helps us to understand and analyze how well the site responds to visitor preferences, and which aspects of the user experience need improvements.

Marketing: Our online store may display ads. These cookies are used to personalize the ads we present to you, so that they are useful to you. These cookies help us monitor the effectiveness of these advertising campaigns. The information stored on these cookies may also be used by third parties, such as ad providers, to place ads on other web pages of your browser.

Functional: These are the cookies activate some non-essential functions on our online store. These features include embedding content such as videos, or sharing content on the online store and on social media platforms.

Preferences: These cookies help us store settings and browsing preferences, such as language preferences, so that you have a better and more personalized experience in your future visits to the online store.

How can I set cookie preferences?

If you decide to change your preferences later in your session, you can click on the “Cookies Policy” in the footer of the online store. This will re-display the consent notice, allowing you to change your preferences or withdraw your consent altogether.

In addition, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block / delete cookies. To learn more about how to manage and delete cookies, visit wikipedia.org/wiki/HTTP_cookiewww.allaboutcookies.org.

“Cookies” are small files with information that a website (specifically the web server) stores on a user’s computer, so that every time the user logs on to the website, the latter retrieves this information and offers the user related services and content. A typical example of such information is the user’s preferences on a website, as they are stated by the user’s choices on that website (eg selection of specific “buttons”, searches, ads, etc.).

The installation of cookies is allowed when the Customer-User has given his/her consent, after reading the appropriate information.

Why do we use cookies?

We use cookies to make your browsing better, easier and more enjoyable. We may collect information during your browsing of the website and the online store, so that we can evolve according to the requirements of our visitors.

Why do we use cookies?

We use cookies to make your browsing experience better, easier and more enjoyable. We may collect information during your browsing session, so that we can evolve according to the requirements of our Customers-Users.

Related Cookies

During your browsing session, cookies from third parties may be stored on your computer for services and purposes such as: statistical purposes related to traffic and browsing within the website (analytics), social media services or other forms of internet marketing and promotion on the internet (facebook, twitter, instagram, flickr, pinderest, google +, skype, linkedin, etc.), corporate promotion in the form of video playback (youtube, video, etc), services that attract visitors through a map (google maps, foursquare, etc.), updating corporate, fianancial, statistical or any other form of data (pdf, excel, word, txt, etc), maintaining contact management systems, tasks, etc.

Disable Cookies

None of the cookies on our online store are necessary for its operation. You can disable cookies from your browser settings. For more information on disabling cookies, visit the official website of the browser.